Week Two EOC: Boston Consulting Group - Video Games

With so much technology changing every day, its very surprising that big name video game companies haven't released a new console since 2005 Xbox 360, 2006 Playstation 3, and 2006 Nintendo Wii. Its almost like they don't have anything new to give. Its been 6 years since then and so much has already changed, these video game companies have fell off the market because they haven't created something that can adapt to the new age of gaming. People can now go on their phone and pay a dollar for a game that probably took a day to make, play it for a couple weeks and then onto the next one. With that being said these people don't need consoles to play their video games because they can be played through the iPhone and Android device. Even though these companies have been lacking on a new console, they have updated their software to allow users to buy more of a digital copy of a game for just about the same price, you would think that those numbers would be low but from http://www.slideshow.net says "2011 Public Video Games Numbers  Total value of all public game companies  $111.2 billion.  $39.7 billion PC and console (not including Nintendo)  $37.6 billion from online  $17.3 billion from Nintendo  $11.8 billion from mobile  In June 2011, the global video game market was valued at US$65 billion" thats actually not bad at all, and i bet that the mobile game apps number will have increased in a large amount for 2012. Even if every gaming system is moving to digital i have faith that once Sony , Microsoft, and Nintendo release a new console it will start a revolution, i mean what else have they been doing for the past 6 years? but don't take my word for it http://www.idate.org said “Growth of the video game market is still influenced by the life cycle of home consoles. As such, the commercial launch of new generation machines from 2012 on will inject renewed growth into the sector, with video game software generating potential revenues of some EUR 60 billion by 2015.” Im very glad to have the chance to grow up my whole life surrounded by technology especially video games, i applaud the people that strive to always break the barrier of what is possible, a company called OUYA a few months ago went onto a website in sought of looking for people to back up an idea for a gaming console solely made for the online gaming experience, every game is free to try and is built around the android market since then they have raised 5 million dollars and the console will cost just around 100 dollars. Just like http://www.kickstarter.com says, "We've packed this little box full of power. Developers will have access to OUYA's open design so they can produce their games for the living room, taking advantage of everything the TV has to offer." i feel like this will soon be the top gaming console.

About Me

My name is Ryne Colquitt and when I do something, I do it right. How I do it is has an expectation of perfection. I make it a demand for myself to put everything into my work so everyone can see the passion that I give for people to enjoy. My creativity and drive set me apart from everyone else and that what makes me the best in my field of design. I strive to make sure the customers’ needs come first, by doing that I find that my creativity comes out more fluently and genuinely. I’ve created many things in my life and to this day seeing the customer’s joy and happiness for a final project is the most valuable thing to me.  I want to be able to know that once im done with the customers project he will come back for more if that be websites, mobile apps, web apps or codes for a program. I was raised with the motive that to be successful you have to love what you’re doing and therefore I really enjoy what I am doing , I have learned the unknown language of code and I am here to spread my knowledge and destroy the fear that people have when they are creating a website for their business or personal life, anything goes when you decide to allow me to make your project.

WEEK ONE EOC: GREAT CUSTOMER SERVICE

Week One EOC: Great Customer Service

 I currently work at New Balance Running Shoes and for the past year I have learned an incredible amount  about customer service, first of all to give good customer service you have to really understand the customer. You have to take into consideration of who they are and what they like, for instance this one day at work I had a Hispanic male that came into the store. By looks he didn’t look wealthy and he didn’t speak much English, he came up to me and in the English he did know he asked for my help. We walked around the store and I showed him where everything was. He pulled out a piece of paper out of his pocket and it had a list of things he had to get. One by one I helped him but the best part about all of this was he was a genuine guy and he was having a good time in Vegas. After a while of shopping he got so comfortable with me and my knowledge of the product I was selling that he would just walk around to everything I talked about and grab it so he could have it, clothes, shoes, laces, inserts, accessories he was buying everything I recommended. At the end of the transaction it came up to about 600$ or so and pulled out the money like it wasn’t even a problem, it impressed me that he didn’t even ask for a discount even though I did give him 15% off. After I checked him out he asked for a piece of paper and a pen and asked if anyone spoke Spanish, I said that my manager speaks fluent Spanish and he continued to write a paragraph in Spanish. When he was done I got my manager to translate it and it said that I gave him the best customer service he has ever had.